FAQs

Contract packing is when you hand over the packing hassle to the pros. We take your bulk stock and turn it into ready-to-ship kits, gift sets, or retail displays. You send us your products, we pack, assemble, or sleeve everything with care, and then your products get shipped out on time, looking sharp and ready for shelves. Simple, stress-free, and no awkward last-minute panics.

Shrink sleeving is a slick way to label your products with a tight, tamper-proof wrap that hugs every curve. Using heat, a plastic film shrinks perfectly around bottles, cans, or jars – giving you 360° branding that looks great and stays put. We handle everything from aluminium can labelling to tricky-shaped bottles, delivering up to 160,000 sleeves a day without breaking a sweat.

Outsourced fulfilment means you pass the job of storing, packing, and shipping your orders to a specialist – like us. Instead of juggling logistics in-house, you focus on growing your business while we handle your ecommerce fulfilment with speed, accuracy, and zero drama.

A 3PL company (third-party logistics) is a behind-the-scenes logistics partner. They take care of warehousing, picking, packing, and shipping so you don’t have to. Think of us as your logistics sidekick, handling everything from pick and pack to delivery – all with a smile.

Absolutely. Whether you’re sending one pallet or thousands of orders, our UK distribution partner services ensure your products move fast and arrive safely. We work with trusted carriers and can even use your preferred accounts. International shipping? We’ve got that covered too. And our carrier network isn’t limited to FedEx or Royal Mail – we also provide full and part truck deliveries, including same-day services, to meet your B2B needs. International shipping? We’ve got that covered too.

Bring it on! If it fits in a box, bag, or sleeve – or can with a bit of creative magic – we’re your people. Odd shapes, fragile stock, or last-minute curveballs? We don’t flinch.

Yes, yes, and yes! We’re your trusted ecommerce logistics partner in the South East, integrating smoothly with Shopify, WooCommerce, Amazon, and more. Whether you ship 50 or 5,000 orders a day, we flex to fit your needs with speedy, reliable dispatch.

We’ve got two fully automated steam shrink sleeve lines that can sleeve up to 15,000 bottles, cans, or oddly shaped containers every hour – yes, really. That’s a whopping 160,000 flawless sleeves a day, no sweat. We do full-body or partial sleeves for that 360° branding glory, throw in tamper-evident banding to keep your products secure and compliant, and do it all at lightning speed without cutting corners. Whether your containers are round, oval, square, or just plain weird, and whether they’re glass, plastic, or aluminium, we’ve got them covered – literally.

Yes! Our warehouse storage in Hampshire is secure and scalable. Plus, our partnership with efulfilment.eu gives access to over 250,000 m² of space across the UK, EU, and USA. We also offer bonded warehousing – perfect for clients handling duty-suspended goods or alcohol distribution.

Too damn right we can! We support startups, SMEs, and growing brands with small batch packing and gift set assembly for everything from custom bundles to full-scale retail kits. Whether it’s a limited run for a campaign, a seasonal promotion, or influencer mailers, we pack, label, and ship your products with care – scaling up, or down, to match your needs.

Absolutely. We work with trusted packaging partners or your suppliers to make sure everything arrives just when you need it – perfect for keeping your contract packing and ecommerce fulfilment running without a hitch.

Fast. Sometimes ridiculously fast. We’ve handled some wild last-minute contract packing and shrink sleeving requests with a smile (mostly).

We work with trusted UK and international couriers, offer next-day delivery options, and can use your preferred accounts. Thanks to efulfilment.eu and our 99.97% order accuracy, international fulfilment reach without losing that hands-on UK logistics partner feel. Plus, for B2B deliveries, we coordinate full and part truck shipments, including same-day services where needed.

Of course! With our fully digitalised logistics systems and Nulogy integration, you get real-time tracking and full transparency every step of the way, because we know ecommerce logistics needs to be smooth and stress-free.

Our friendly, human (no robots) customer service team is available during standard business hours to handle everything from order management and shipping updates to last-minute “pack my product” requests. Don’t have time to manage customer queries? We get it. That’s why we offer fully managed customer service, a seamless, branded experience where we handle your client communications and support tickets for you. Think outsourced logistics, minus the headaches. Fast responses, happy customers, and a blissfully quiet inbox on your end.

No worries, just get in touch! We’ll talk you through your options, throw in a few ideas, and help build a fulfilment or contract packing solution that works perfectly for you – all jargon-free (maybe with biscuits).